Everything a technical service team works with every day
Built with a security systems company in daily use: from the first customer call to the signed report.
Jobs & support calls
Log a call, assign technicians and a date, follow it live and close it with photos, materials and the customer's signature.
Site surveys
Schedule surveys, record requirements and findings with photos, and send a full Site Survey Report PDF.
AMC & PPM
Maintenance contracts with planned visits, a checklist for each system, and PPM reports e-mailed to the client.
Projects & approvals
Track each project step by step - BOQ, drawings, installation, handover - plus SIRA approval steps where they apply.
CRM
A sales pipeline for opportunities, with won / lost, notes and @mentions - and an optional link to Odoo CRM.
Work entries
Technicians post new enquiries and support calls they receive on site; the operations head decides the next step.
Material requests
Request, approve, order and receive materials for each job, so nothing is bought twice or forgotten.
Reports & feedback
First-visit fix rate, time on site, technician performance and customer ratings - exported to Excel.
Your technicians have everything on their phone
An Android app with your company name and logo. Staff type your company code once and sign in.
- Today's jobs, PPM visits and site surveys, with a call / navigate / WhatsApp button for each
- Start a job with GPS check-in, take before and after photos, add materials
- Complete with the customer's signature and rating - the report PDF is shared to WhatsApp
- Notifications on the phone for every new job, survey or assignment, even when the app is closed
- Fingerprint or face lock, and updates from inside the app
From sign-up to your first job in a day
Choose a package
Send the form below. We call you, agree the package and the start date.
We set up your company
Your own web address, such as yourcompany.crosslink.qa, a clean database with your logo, and the app download link.
Your team starts
Your administrator adds the team, customers and jobs. Technicians install the app and sign in.
Packages
Every package includes jobs and support calls, site surveys, customers, work entries, reports, customer feedback, PDF reports and the Android app.
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Prices in Qatari riyals. Need something different? Tell us in the form below.
Request your company account
Tell us about your company. We will contact you to agree the package and set everything up.